Founded in 2002, Wayfair is an American eCommerce website selling home goods. At its beginnings, the company was known as CSN Stores and proposes today about 14 million items from more than 11 thousand global suppliers. The company is headquartered in Boston but owns warehouses in the USA, Canada and Europe.
What is Wayfair?
Wayfair is a technology-based business. It is one of the world's largest online B2C businesses for home and household products. Wayfair is a competitive company having a very competitive price range. Everyone has a dream house, and everyone wants their home according to their choice. They should spend their lives in a home they love. So, Wayfair will provide them with ease to fulfil their dream of a beautiful home. Wayfair is using technology at its best to provide a selection of more than eighteen million household items and if you have any issue or question about a product, you can contact the Wayfair customer service.
In 2002, Steve and Niraj founded Wayfair in Steve's spare bedroom on a shoestring budget. In 2011, Steve and Niraj the founder of Wayfair moved all their online eCommerce sites into a big and wonderful website. They created a portfolio and a destination for the home, and they named this one "Wayfair". At that time, it was a well-known company for households and a variety of styles was there to choose from. Until March 2020 they generated more than nine million dollars in the last twelve months.
Wayfair collaborates with five different companies and brands. They have different eighteen million products and a wide range of variety. The headquarters of the company are located in Boston and they operate in North America and Europe.
Is Wayfair just an online store?
Wayfair is an online home store with only one Wayfair store located in Natick, Massachusetts. They have an outlet in Florence, KY and customers can shop from there as well. It is a leading online retail store and it provides furniture, and home decor material. According to them, they have many products for your home. All style and budget products and you can get everything there for your home in good condition. The customers can find what they want to have in their homes by visiting the Wayfair website and doing online shopping by sitting in their homes.
How reliable is Wayfair?
People usually shop by going outside but Wayfair is changing the trend. They are setting some new trends by reinventing the technique of shopping. Now people can shop from their homes. Wayfair is reliable. It provides a good service from product discovery to final delivery. The website is easy to use and everything is easy to access. Users can find items and details about the products. In addition, the customer service is there if you have any questions or issues.
What shipping company does Wayfair use?
Wayfair uses UPS or FedEx for delivery and signatures are not required for delivery. If you are not at home or you can't receive the Wayfair parcel then it's up to the delivery carrier. They sometimes leave the Wayfair package at your home or take it with them and resend you. Expedited shipping is not possible if an item is shipped. If an item is in transit state, then Wayfair cannot change the order.
Is shipping free on Wayfair?
Yes, Wayfair's free shipping service also attracts the crowd. However, there is one condition to get free shipping. Indeed, this service is for everyone who shops for more than 45 dollars. Their mission is to make a dream house a reality. They provide safe shelter and household items to fulfil your needs and make your house a home to live in.
If orders are placed after business hours, then Wayfair cannot process the order. Delivery is not possible during weekends. If you want your order earlier then try to order during business hours. If you want the parcel inside your home at the exact place, extra charges will be added. Assembling the furniture or large orders will be charged additionally.
How long does it take for Wayfair to ship?
Wayfair orders are delivered according to their size. For the small parcels, it takes one or two days. They usually deliver on weekdays by FedEx or UPS and they offer four shipping options to choose from Economy Shipping, Ground Shipping, Expedited shipping, and Express shipping.
Wayfair Shipping Options
- In Economy Shipping: the order arrives within 3-8 working days.
- In-Ground Shipping: the order is delivered within a week.
- In Expedited Shipping: two more days are required than normal delivery.
- Express Shipping: is the one which is according to the time necessary to deliver the product.
Wayfair delivery time for large orders is not specified. it can vary and they usually change the dates for delivery. If you want to cancel the order due to late delivery, note that you will be unable to cancel if the order status shown is "shipped". You can return your order once you receive it, it takes three to five working days to refund the amount.
How can I track my Wayfair order?
You can track your Wayfair order by going to their website or using Ship24's tracking system. To track your orders on the website, follow these steps:
- Head over to Wayfair's website and log in to your account.
- Go to "My Order"
- Select an order that you would like to track.
- Click "Track Your Package" to see the location and ETA of the order you chose.
Another way you could track your order is by copying the tracking number into the Ship24 homepage. Ship24 will give you real-time events on the status of your orders. You can track up to 10 parcels at the same time and get results within a short time.
Where can I find my Wayfair tracking number?
Tracking numbers are usually provided by the courier chosen for delivery and given by the seller or merchant. Your Wayfair tracking number should be found on the website when you log in to your account and go to "My Order". If a tracking number is not provided on the website, you can contact the seller or merchant and ask for it since providing a tracking number is optional.
If a tracking number is provided, you can copy it and paste it on Ship24. Ship24 will give you all the details required from the day it leaves the warehouse to the day it arrives at your doorstep.
Why is my Wayfair order on hold?
Wayfair's international shipping service is very efficient and delivers in time. If your order is on hold, it means that you have asked to change the date and set it to a certain time. Your payment is not clear, and the company is waiting for your payment to get cleared. Wayfair also provides you with a facility to cancel your order before it ships. Wayfair's return policy is also good and reliable. If your stuff is shipped, then it cannot get cancelled. but if you want to resend the item you can send them back.
If you have any inquiries or issues regarding the orders, you can go to their website and they have FAQs that are ready for your questions. If problems still persist, they also have customer service that is ready to assist you.
