In China, SF is one of the most well-known integrated express logistics service providers. SF has reached a preliminary level of capacity for offering customers one-stop integrated logistics solutions, including warehousing management, sales forecasting, big data analysis, and finance management, after years of research.
What is SF Express?
SF Express is a Chinese multinational limited company that delivers cross-border delivery services and logistics. SF Express is based in Shenzhen, Guangdong, China, and has a range of delivery domestic and international options for individuals and businesses, including economy and express shipping. The company is owned by SF Holdings, which is registered on the Shenzhen Stock Exchange or SZSE 100 Price Index.
SF Express is one of the largest courier services in China, with a huge fleet of vehicles that includes some 50 aircraft carriers. The company claims to have forwarded more than 2 million tonnes of cargo since being founded in 1993 when it started as just a parcel delivery service covering only Hong Kong and Guangdong Province.
Today, SF Express is one of the most used parcel delivery services in China - alongside 4XP, Yanwen, and China Post EMS - all of which are only set to grow as the eCommerce boom in China continues to see international parcel delivery demand increase. In response to varying demands on the urgency of items ordered from China, SF Express has developed a number of different services to cater to different customer needs.
if you intend on shipping things from China, SF Express is a good choice because of the size and scale of its operations. In the rest of this article, you will find more specific information about
Where does SF Express ship from?
SF Express is mainly involved in the delivery of eCommerce orders from China to the rest of the world, however, it does also offer domestic parcel delivery services and more specialised services. SF Express is based in China and has the majority of its fleet and operational capacity within the country, meaning it is heavily involved in the transportation of goods from and within China. This also includes goods coming into China, such as from Japan and South Korea.
Where does SF Express ship too?
SF Express delivers to over 200 countries worldwide, using both its own fleet of transportation as well as partnerships with other couriers to deliver in countries it doesn't have its own company vehicles within.
Examples of countries that SF Express facilitates its shipments to are: South Korea, Singapore, Japan, Thailand, India, Indonesia, Vietnam, Australia, Brazil, Canada, the United States, and Thailand among a few examples. SF Express shipping also facilitates deliveries to 28 EU countries.
SF Express also delivers to all provinces located within China.
Does SF Express deliver to the USA?
SF Express makes deliveries to all 50 USA states, which includes Alaska and Hawaii. SF Express also delivers to numerous other countries around the world and has partnerships with other logistics companies and forwarding couriers which allow it to deliver to countries in which SF Express doesn't have a courier presence. The couriers who help SF Express deliver in these countries are sometimes referred to as local last-mile couriers, as they are handed over responsibility for delivery for the final leg of a parcel's trip.
This has confused some customers as to where they can continue to track their parcels when they have been handed over to these local couriers. Luckily, SF Express parcel tracking is easy with Ship24 as it doesn't matter whether your parcel is handled end-to-end by SF Express or handed over to another courier en route, Ship24 universal tracking can still bring you the latest updates and location on your parcel. This is because Ship24 tracks multiple couriers simultaneously when you enter your tracking ID.
For example, if your parcel is being sent by SF Express in China to the UK, it may be handed over to the Royal Mail (the national postal service in the UK) to complete the last part of its journey. Ship24 tracks both SF Express, Royal Mail and hundreds of other couriers meaning that you won't lose out on any parcel event updates even when your parcel is handed over. Makes sure you have full SF Express tracking visibility by utilizing universal, multi-courier tracking with Ship24.
How long does SF Express take to deliver from China to the US?
The time it takes to deliver from China to the US may vary depending on which service you take and which region you are on in China. Below is a table that shows the delivery time from China to the US:
Estimated Delivery Time of SF Express Standard Shipping to the US
| Origin (China) | ETA to Destination (United States) |
| East China | 2 to 3 business days |
| South China | 2 to 3 business days |
| North China | 2 to 3 business days |
| West China | 2 to 3 business days |
Estimated Delivery Time of SF Express Economy Shipping to the US
| Origin (China) | ETA to Destination (United States) |
| East China | 4 to 6 business days |
| South China | 4 to 7 business days |
| North China | 4 to 6 business days |
| West China | 4 to 7 business days |
You can also check out Ship24's Ship from China service. Ship24 can ship to more than 40 countries around the world and it is considered to be the fastest way to deliver items from China, with an average time of 8 days (depending on where you stay), you can guarantee that your parcel will arrive at your doorstep on time. It is also 3 or 4 times cheaper than other international couriers. The price may range from ¥99 (15 USD) to ¥249 (38 USD) depending on the size of the parcel you are sending.
How big is the SF Express logistics network?
As well as being one of the biggest logistics solutions companies in China, SF Express also operates one of the largest self-service locker networks (sometimes referred to as kiosks) in Hong Kong.
SF Express has also opened over 600 online shopping service community stores, known as a Heike, across China. SF Express also bought out supply chain operations from Deutsche Post DHL in 2019, forming a new subsidiary arm as a result and hugely expanding its operational capacity and international reach as a result.
Where is SF Express located?
The head office of SF Express is located in Guangdong province, but anyone using SF Express should note that the company does not process packages or have warehouses that deal with parcels at all of its company addresses. Some SF Express addresses are company buildings that deal with in-house matters, administration, handling investments, holding board meetings and are not directly related to its core logistics operations.
This is important to bear in mind as when you are tracking your package, you should not expect to see certain SF Express addresses, as even if they are the closest to where the parcel is being sent from or delivered to, they will not pass through these locations on the tracking.
SF Express Logistics specializes in optimizing the forwarding parcels to offer the speediest delivery times, therefore if you are tracking an SF Express parcel, rest assured that your parcels are being handled by one of the most capable couriers in China. If you want further peace of mind or just want accurate tracking data on your SF Express parcel, then you should use Ship24. Ship24 is a global tracking tool that delivers the latest information on an SF Express package location and current status.
In fact, you can search for tracking on up to 10 different SF Express parcels at the same time on the search bar, simply by separating them using the spacebar. These features are available for tracking SF Express parcels and any of the other couriers Ship24 covers, 24 hours a day, 365 days a year.
How do I track an SF Express parcel?
If you are wondering, "How do I track my SF Express parcel? ", then you can do it through the universal Ship24 tracking website. Ship24 is a third-party logistic tracking site that tracks and traces millions of parcels from thousands of couriers and e-tailers every month, including those shipped with SF Express.
Is SF Express a fast package delivery service?
The reach, huge operational capacity, and logistics experience that SF Express has meant that it is able to boast some of the fastest international delivery times. With over 50 company aircraft at its disposal, it's no wonder why when people want fast international parcel delivery, they turn to SF Express.
However, the dimensions and weight of your parcel, and delivery service are chosen, and the shipping method will always be the best determiner of how fast a parcel will take.
SF Express shipping offers Economy Express, Standard Express, Heavy Freight, e-Parcel services and many others, which each will come with an estimated delivery time, to allow customers to choose a delivery service that meets their needs.
If your package destination is in a particularly remote location that is difficult to reach, it could add 3 or more working days to the transit time.
Does SF Express deliver on weekends?
SF Express offers 7 day a week delivery on parcels, including weekends, to some destinations. It may also depend on the delivery service you have purchased with SF Express and extra charges could be involved. It is always best to check with SF Express directly, or a seller from which you are making a purchase, to ensure that the delivery can be made both to your desired location and on the desired day.
Buyers should also note that parcels can be subject to unforeseen delays which, in some circumstances, may mean your parcel cannot arrive on an intended day. This is why it is always best to keep track of your SF Express package using the Ship24 universal tracking website, so you are made of any potential delays as soon as possible.
What do SF Express tracking statuses mean?
SF Express event updates are notifications which display a change in your parcel's journey, such as when it has reached a new location, is in transit or is being processed at customs.
Does SF Express deliver to your house?
SF Express offers both door-to-door and pick-up location deliveries. If you want home delivery on your package, you will need to specify this with SF Express or the seller with who you purchased to make them aware of your request.
You will, however, need to make sure that the address to which you intend your parcel to be sent is covered by SF Express delivery services.
Why does my SF Express tracking show my parcel is going to the wrong destination?
There could be a number of reasons why this situation could occur. However, the main two reasons are that an SF Express tracking number has been incorrectly entered into a tracking site or that a wrong address has been entered when shipping.
Firstly, it is always better to make sure an address is correct before entering it onto a marketplace, e-tailer site or when purchasing shipping with SF Express.
However, if a wrong destination does show, double-check whether an SF Express tracking number has been entered correctly when searching before contacting SF Express to make a correction on addresses (where this is possible or needed). Sometimes there can be fees associated with changes of addresses, which are decided by and are payable to the courier and not the responsibility of Ship24.
Customers are encouraged to keep checking their SF Express tracking on Ship24 to make sure their parcel is heading to its intended destination.
How do I contact SF Express?
If you need to contact SF Express about your parcel, you can either contact them via the website or on one of the many international customer service hotlines. There are numerous different hotlines, including dedicated ones for Thailand, Vietnam, Japan, South Korea, New Zealand, and so on. However, the most used hotlines are for the US, China and Australia, and can be found below:
- For US customer services, the contact number is: (+1) 855 901 1133
- Mainland China customer services contact number is: (+86) 755 9533883
- For US customer services, customer services can be reached on: (+61) 1300 148 168
If you are calling about an SF Express shipment tracking query, then make sure your question can be answered as quickly as possible by having all of the latest tracking information on your parcel from Ship24. Generally, when you have the current location of the parcel and the current status to hand when contacting SF Express, they will be able to understand any issues your parcel will be facing. For example, if your parcel is stuck at customs, the status of the parcel will read something like 'customs processing error', and you can then proceed to call SF Express to find out what the error could be specific, rather than having to wait for them to check with the parcel tracking themselves before finding out the same information.
Therefore, before you are about to call SF Express regarding tracking, make sure you do the following:
- Find your SF Express tracking number (this should be located in the confirmation of purchase email sent either from the seller who you ordered a product and is shipping with SF Express or from SF Express directly if you shipped with them. It could also be found on the checkout section of an e-tailer or marketplace website which you ordered from).
- Copy and paste the tracking number.
- Go to the Ship24 homepage (by googling Ship24 tracking).
- Enter your SF tracking number in the search bar.
- Get instant tracking results on an SF Express parcel instantly, including prior events in the journey of the parcel which have led up to that point.
